Privacy Policy
Updated: April 2025Ocean Bazar collects only the minimum information needed to process orders, improve service, and keep your account secure. We do not sell or rent your personal data.
Information we collect
InfoWe collect only what is necessary to deliver our service.
- Name, phone number, and email address for account and communication
- Delivery address for order fulfillment
- Order history and browsing activity for personalization
- Payment metadata (we never store full card numbers)
- Device and browser info for security and fraud prevention
How we use your information
InfoYour data is used strictly to run and improve the platform.
- Process and fulfill your orders
- Send order status notifications and receipts
- Provide customer support and resolve disputes
- Detect and prevent fraudulent activity
- Improve product recommendations and platform features
Data protection
ConditionsWe use industry-standard encryption (TLS) for data in transit and apply strict access controls internally. Only authorized personnel can access customer data, and only when required.
We do not sell, rent, or share your personal data with third parties for marketing purposes.
Third-party services
InfoCertain trusted partners may process limited data to fulfil their specific role.
- Payment gateways (bKash, Nagad, SSLCommerz) — for transaction processing only
- Courier partners — for delivery fulfillment
- Analytics tools — anonymized usage data only
Your rights
ProcessYou may request access to, correction of, or deletion of your personal data at any time by contacting support. Account deletion requests are processed within 7 business days.